For online flowers:
Delivery days and times
- We offer delivery services from Monday to Sunday.
- You can choose from the following delivery time frames: 10am – 1pm, 1pm – 5pm, 5pm – 9pm
- Delivery is FREE for all flowers/bouquets purchased on our website.
- Delivery during the following peak periods are subjected to additional surcharge
- On the eves of, or public holidays, Valentine’s Day, Mother's Day, Chinese New Year, Christmas, New Year’s Eve and New Year’s Day, may incur additional charges.
- Should your delivery destination to be any of the restricted areas below, a surcharge of $15 is applicable:
- Changi Airport, Airport Cargo Complex, Airline Road area
- Tuas area
- Jurong Island
- Sembawang Shipyard
- All Army camps
- All PSA Ports
Receiving, re-direction or re-delivery
- Kindly ensure that the recipient or representative is available in the address and time frame selected for delivery.
- Please leave your contact number and your recipient’s contact number should we need to reach either party during delivery.
- If at the time of delivery, no recipient or representative is available to receive the flowers, the courier will call the recipient for further instructions. If both the sender and recipient cannot be contacted via telephone within 15 minutes of the courier's arrival, the flowers will be left at a reception/ front desk, or at the door. We will not be responsible for any lost or damaged items from that point onwards. Kindly note that we also may not be able to produce an authorized signature as proof of delivery, if it is not received directly by the intended recipient.
- Deliveries to MBS or Jewel Changi Airport require a permit issued by the respective security offices. The sender or recipient will be required to contact the respective security offices to arrange the necessary paperwork for our drivers to access the loading bay. An alternate address for your recipient will be requested if no permit is produced.
Can I change my delivery time or address?
- For last minute changes in your delivery time/address, please contact Josephine at 92482233. However, we do not hold responsible for not accepting or fulfilling the amended requirements as this might affect other customers' deliveries.
Can I change delivery date?
- To ensure that our customers receive the bouquets in the best condition, any changes to delivery dates will not be accepted.
Do you deliver overseas?
- Unfortunately, we only deliver our products within Singapore.
Please note: all delivery/collection regarding wedding or props rental are subjected to availability. Kindly read our FAQ page or leave us an enquiry for more information.